Warranty

At Yasmemua, we stand by the quality of our products and are committed to ensuring your satisfaction. Our warranty policy covers manufacturing defects and faulty products. Please read the details below.

1. Warranty Coverage

• Our products come with a 12-month limited warranty from the date of purchase.
• This warranty covers manufacturing defects and malfunctions under normal use.
• It does not cover damage caused by:
• • Misuse, improper storage, or neglect.
  • Accidental damage or unauthorized repairs.
  • Normal wear and tear over time.

2. How to Claim a Warranty

If you experience an issue with your product, follow these steps:

• Contact us at customercare@yasmemua.com with:
  • Your order number.
  • A clear description of the issue.
  • Photos or videos showing the defect.
• Our team will review your request and may offer troubleshooting advice.
• If approved, we will provide a replacement or refund, depending on the situation.

3. Warranty Limitations

• The warranty is only valid for the original purchaser and cannot be transferred.
• We reserve the right to refuse warranty claims if the product shows signs of damage due to improper use.
• Shipping costs for warranty claims may apply, depending on the case.

4. Contact Us

If you have any questions about our warranty policy, feel free to reach out to us at customercare@yasmemua.com. We’re happy to help! 💕