Return & Refund

• Return Eligibility: Returns are accepted within 30 days of receiving your order. Items must be unused, unopened and in original packaging.
• Refund Process: Upon receiving your return, we’ll process your refund within 7 business days.
• Non-Returnable Items: Due to hygiene reasons, intimate products cannot be returned unless defective.
• Return Shipping: Customers are responsible for return shipping costs unless the product is defective.
• Damaged or Defective Items: If your product arrives damaged or defective, please contact us within 7 days for a replacement or full refund.

  For any inquiries, please reach out to customercare@yasmemua.com.